Harris School Nutrition Solutions is seeking a Support Analyst to provide application support to customers that will involve answering complex questions on the function and usage of our products.
The successful candidate will investigate, manage, track and close client support issues, specifically related to the database and functions of the application(s). They will also be responsible for contributing to a knowledge base and supporting user forums. You must have the ability to multi-task and see issues through to resolution. You will serve as primary support liaison between Harris School Nutrition Solutions and our customer base.
To meet this challenge you must possess a high level of initiative and energy to succeed in a fast-paced evolving environment, as well as several of the following skills:
Ideal candidate can work at any of our US Harris Locations or Remotely