Harris Computer Systems

Market Research Analyst

Job Location CA-ON-Nepean
Posted Date 3 weeks ago(2/26/2018 8:02 AM)
Job ID
Harris Utilities
Corporate Services
Supervisory Role
Percent of Travel Required

Position Overview



At Harris Utilities we work together with our customers to design full-featured, highly configurable, Web-enabled Customer Information (CIS), Utility Billing Solutions and Financial Management Software. The result — industry leading tools that help Municipalities, Utilities, and Cooperatives improve cash flow, simplify data capture, enhance workflow, and ultimately improve customer service. We are here because of our people.Our team collaborates closely each and every day because we share a passion for a singular goal: to help our customers improve and succeed so they can help their customers to do the same.


If you are driven by this same passion, have a talent for gathering data, analyzing patterns, and providing market insights, then we want to talk to you.


The Market Research Analyst position is a full-time role for a minimum 3-month contract, which could potentially lead to permanent status. We are willing to consider a summer-intern or co-op candidate if she or he can demonstrate the required skill-sets.

Primary Functions

Reporting to the Harris Utilities Group president, the analyst will initially be responsible for the gathering of market data for the North American utility industry as it pertains to their use of mission critical software systems. The primary goal of this is to determine addressable market size and drivers broken into various customer segments including municipal, co-op, and investor owned utilities.


What will be your impact? 

  • Working with the Harris Utilities Group leadership to identify research goals
  • Design research programs and toolsets to achieve objectives
  • Utilizing call lists, online surveys, the internet, and other methodologies, actively and diligently conduct research campaigns to gather market data about the North American utilities industry. Organize data into relevant segments
  • Analyze data with a view to market trends, patterns, and other relevant insights
  • Provide timely and well-constructed reports to project stakeholders on both progress and findings
  • Some travel may be required


What we offer?

  • Salary will be commensurate with experience and job responsibilities
  • Location: Ottawa, Ontario preferred, but will also consider candidates in Vancouver and Calgary


  • B. Comm. – Marketing or related education (will consider third or fourth year students)
  • Demonstrated knowledge of established market research tools and methodologies
  • Must be passionate about data validity and accuracy
  • Excellent oral and written communication skills

Company Overview

Harris (www.harriscomputer.com), a member of the Constellation Software group of companies. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Harris’ focus is on creating long-term relationships with its customers and ensuring that it meets the changing needs of its customers over time.

Harris is an EEO/AA/Disability/Veteran Employer.



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