Harris Computer Systems

Clinical Process Consultant, Professional Services

Job Location US-MA-Wakefield | US
Posted Date 4 weeks ago(2/22/2018 3:29 PM)
Job ID
Professional Services
Percent of Travel Required

Position Overview



Picis delivers proven best-in-cluster solutions that automate clinical documentation and business practices throughout the high-acuity care areas of the hospital — the emergency department, the operating room, the anesthesia department and the intensive care unit. Picis' systems are installed in more than 900 medical centers and IDNs worldwide, automating more surgical procedures, emergency visits and intensive care stays than any other system in the world.


Clinical Process Consultants provide training and documentation for clients and internal Picis staff. Process Consultants are responsible for providing client training during the software implementation process and as needed.  They are required to become experts in all aspects of the product line they are responsible for.

Primary Functions

  • Excellent communication skills both written and oral
  • Demonstrated training and facilitation skills
  • Self-motivation and willingness to take the initiative
  • Proven ability to analyze and solve problems in order to deliver results
  • Ability to work independently
  • Develop training/product content and best practices. using a variety of authoring tools
  • Review updated course content and documentation for accuracy and inclusion
  • Participate in learning product focus groups
  • Instruct additional courses as needed - both stand up and online
  • Assists with mentoring new employees as needed
  • Act as role model for professional and motivational development within the training staff
  • Assists with development of teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, scenarios and reference works


Education and Experience:

  • Work experience in a hospital setting required
  • 1-3 years Medical Software/IT experience preferred
  • Degree in nursing required.
  • BSN Preferred


Technical Knowledge, Skills and Abilities:

  • Excellent presentation skills
  • Excellent writing and editing skills
  • Knowledge of Microsoft Office including Visio and Project
  • Proven enthusiasm and dedication to the learning enterprise
  • Positive attitude


Travel Demands

  • Willingness to travel up to 80%. This position will require extensive travel and may require other international travel so passport is required
  • Travel before 1800 on Thursday requires approval by Clinical Process Consultant Manager or Project Manager.

Company Overview

Picis is a global provider of innovative information solutions that enable rapid and sustained delivery of clinical, financial and operational results in the acute care areas of the hospital — the emergency department (ED), operating rooms (ORs), post-anesthesia care units (PACUs) and intensive care units (ICUs). Picis offers the most advanced suite of integrated products and services focused on these life-critical areas of the hospital where the patients are the most vulnerable, the care process is the most complex and an increasing majority of hospital costs and potential revenue are concentrated.

Picis Clinical Solutions Inc. (Picis) is a division of Harris Computer, a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing conglomerate of vertical market software (VMS) companies; each focused upon dominating its respective market niche. Constellation's growth is based on a simple strategy: identify promising VMS firms; acquire them; and then integrate them into the Constellation family while building on their fundamental strengths to help them become world class organizations.

Harris is an Equal Opportunity Employer.



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