Harris Computer Systems

Project Manager

Job Location CA-ON-Ottawa
Posted Date 2 weeks ago(2/2/2018 5:18 PM)
Job ID
NorthStar Enterprise
Professional Services
Supervisory Role
Percent of Travel Required

Position Overview


The Project Manager will ensure that all aspects of the project are planned and executed in a manner that will lead to meeting the implementation goals within the established time frame and budget and to a high degree of customer satisfaction. The Project Manager is also responsible for project profitability and to ensure that consultants assigned to their projects maintain an expected level of billable utilization.


The successful candidate will report to the VP of Professional Services.

Primary Functions

  • Work with all stakeholders in Professional Services towards continual improvement of the project management practice.
  • Take responsibility and drive initiatives for improvement.
  • Lead and motivate a project team towards accomplishing their work effectively.
  • Work closely with the Customer to ensure successful completion of the implementation.
  • Develop and execute the project plan and monitor progress.  Keep peers and the Implementation Manager updated on client status, proactively identifying and resolving, or escalating as appropriate, issues that might impact business strategy.
  • Consistently manage client expectations and ensure delivery of highest quality service.
  • Work closely with R&D and Support departments to achieve NorthStar corporate objectives.
  • Contribute to improved levels of employee satisfaction through motivating other employees towards improving the success of the company and develop their knowledge and skills.
  • Approval or routing of project level expenses
  • Prepare project level performance evaluation forms and participate in performance reviews as required.
  • Manage to within 3% of the contracted effective rate of the project
  • Deliver monthly revenue and billable hour targets as assign
  • Ensure the technical and application consulting team members are appropriately tasked for successful execution of the established project plan.
  • Conduct post implementation reviews to identify and measure results. Capture and apply lessons learned for continuous process improvement.
  • Financial responsibility for both software license and services for assigned projects.
  • Assist in the overall scheduling of NorthStar consulting team members
  • Responsible for reporting project and financials to Manager of Project Management on an ongoing basis


  • Minimum of 5 years of direct Project Management experience, preferable with a focus on software delivery
  • Experience with the management of risk, change, issues, time, scope, resources, budget and quality.
  • In depth understanding of all major activities for a business system implementation such as analysis, design, development, deployment.
  • Experience with a formal project management methodology
  • Proven leadership skills and the ability to motivate a team.
  • Highly motivated and driven to improve project management processes and operational efficiency.
  • PMP Certification
  • Bachelor degree in Computer Science or Business, or equivalent, would be considered an asset.
  • Experience with projects in the Utilities sector would be an asset, but is not required.
  • Understanding of percent complete accounting methodology would be considered an asset.

Company Overview

NorthStar Utilities Solutions (www.northstarutilities.com) is a unique company that has served the utility community in North America and the Caribbean for more than 35 years. We create brilliant products that make every day in our clients' lives more efficient, productive and cost-effective. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are always on the lookout for people who crave challenges, embrace technology and grasp complex ideas.

NorthStar is a division of Harris (www.harriscomputer.com), a member of the Constellation Software group of companies. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Harris’ focus is on creating long-term relationships with its customers and ensuring that it meets the changing needs of its customers over time.

Harris is an EEO/AA/Disability/Veteran Employer.



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