Harris Computer Systems

Technical Business Analyst

CA-ON-Toronto
2 days ago(1/19/2018 12:50 PM)
Job ID
2017-3971
Company
Advanced Utility Systems
Category
Professional Services
Percent of Travel Required
up to 75%

Position Overview

businesses_advanced

Are you looking for an career that will give you the support you need to develop your skills, the team dynamics required for success and the opportuntiy to travel throughout North America?

At Advanced Utility Systems, this is what you will find! We are l looking for a Technical Lead to take on the challenge of leading our implementation projects.  If you are interested in joining a dynamic team that is dedicated to continuous improvement in a fast-paced and demanding environment, this is the job for you!

As a full time employee with Advanced Utility Systems, you will work closely with both clients and our internal Conversion, Training, Reporting, and Development team members to successfully deploy our net new installations.

Primary Functions

The Technical Analyst will provide complex technical installation and implementation support services for clients; including database administration interface consulting, report development and data conversions, and document services/solutions provided for project manager and client.

 

  • Participate in discovery sessions with our clients to determine the “As-Is” and “To-Be” states of their systems.
  • Develop and maintain key end-to-end knowledge documents throughout the project.
  • Be the primary technician to the configuration of our software suite to meet our clients requirements through the utilization of the application’s graphical user interface (GUI), and with the assistance of MS SQL.
  • Work in conjunction / guide with our Conversion team to accurately create various mapping documents.
  • Assist in capturing customer’s requirements and implementing configurable interfaces through our AIM tool.
  • Assist clients with end-to-end system testing and troubleshooting.

Qualifications

  • 2-5+ years of experience in customer support / business analysis experience
  • Programming and/or complex scripting experience (SQL, C#, PowerShell) 
  • Very strong analytical and trouble-shooting skills 
  • Working with other technically skilled staff on a multi-disciplinary team
  • Ability to work independently, be flexible, self-motivated and a team player 
  • Excellent interpersonal skills
  • Excellent oral and written communication skills
  • Experience with Crystal Reports is an asset
  • An understanding of object-oriented languages such as C# or Visual Basic is an asset
  • Experience with Utility Billing and CIS applications is an asset
  • Ability to travel at least 75% of the time throughout North America without limitations

Company Overview

Advanced Utility Systems (AUS) Corporation (www.advancedutility.com) is a software and services company headquartered in Toronto, Canada. Since our start-up in 1997, we have grown to serve over 130 North American water, electric and natural gas utility clients through our leading-edge billing and customer service software: CIS Infinity.

Advanced Utility Systems is a division of Harris (www.harriscomputer.com), a member of the Constellation Software group of companies. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Harris’ focus is on creating long-term relationships with its customers and ensuring that it meets the changing needs of its customers over time.

Harris is an EEO/AA/Disability/Veteran Employer.

#WeAreHarris

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