The Interface Support Analyst provides analysis, implementation, debugging and support for a myriad of inbound and outbound interfaces between our product and our clients. In addition to these duties, the Interface Analyst will serve as a liaison between technical staff, application support teams and both technical and non-technical client partners, providing training and documentation as needed. This position will also work closely with the Development team to document issues found in the field and to assist in designing and implementing solutions. Above all, the Interface Analyst is committed to maintaining high levels of customer satisfaction by providing clear, honest and timely support to any questions or problems reported by our clients who depend on these mission critical interfaces.
This position will allow you to gain broad-based knowledge of Healthcare IT applications, hospital workflows, process management, and the Healthcare IT market, while preparing you for an exciting career in a fast-paced, high-growth environment.