Harris Computer Systems

BI Coordinator

CA-BC-Burnaby
3 weeks ago
Job ID
2017-3935
Company
Cayenta
Category
Professional Services

Position Overview

businesses_cayenta

 

The primary function of the BI Coordinator is to coordinate Business Intelligence project deliverables between the projects, internal resources, sales and support. This includes resource management, schedule attainment and effective communication with project teams.

Primary Functions

  • Assists the BI Manager with tasks needed to manage all resources,  3rd party vendors, and the expectations of the client
  • Assists the Project Manager in the creation and maintenance of the Project documents, to include the Project Plan, schedule(.mpp) and financials
  • Provides feedback to Project Manager and S&S Management team to help improve the products or aid in the overall implementation process
  • Assists the Project Manager in the monitoring and follow-up on open customer support issues
  • Schedules/organizes meetings as requested
  • Fulfills any role needed during meetings (Lead, Facilitate, Record, Time Keeper)
  • Develops a close working relationship with customer’s Project Management team at each customer site to ensure that project timelines and deliverables are on track
  • Develops good working relationship with staff in Professional Services in order to assist in developing training materials, conduct or assist with customer training, provide knowledge transfer to training staff and give feedback on all training services
  • Maximizes and maintains current knowledge and awareness of Harris software applications and related technologies

 

Qualifications

  • Excellent verbal and written communication skills
  • Familiarity with CRM
  • Highly organized
  • Positive, results oriented mindset
  • Ability to multi-task effectively
  • Self-starter with ability to work well independently and in groups
  • Outstanding customer service and organizational skills
  • Advanced knowledge of MS Excel and Microsoft Office Suite (Outlook, PowerPoint, etc.)
  • Project Coordination

 

Company Overview

Cayenta (www.cayenta.com) is involved in some of the most challenging and interesting projects in the technology industry and we're always looking for talented, highly motivated individuals who seek the same. One of the most important decisions we make is the next person we invite to join our team.

As a Cayenta employee you will be consistently challenged to deliver your best, and you will be fairly compensated for your efforts. Because we provide our customers the best technologies and services in the industry, you will constantly develop new skills, learn new products, and be involved in activities that are highly valued in the marketplace. Most of all, any potential employee must be willing and able to represent our core operating principle, which simply stated is: "We value our customers as partners, therefore their success and satisfaction, as well as our own, depends on delivering excellence in everything we do."

Cayenta is a division of Harris (www.harriscomputer.com), a member of the Constellation Software group of companies. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Harris’ focus is on creating long-term relationships with its customers and ensuring that it meets the changing needs of its customers over time.

Harris is an EEO/AA/Disability/Veteran Employer.

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