Harris Computer Systems

Project Manager

US-TX-Allen | US-virtual / remote US
3 weeks ago
Job ID
2017-3921
Company
Harris Govern
Category
Professional Services
Percent of Travel Required
40%

Position Overview

business_harrisgovern

 

The Project Manager is responsible for all aspects of the successful delivery of Mass Appraisal, Tax, Business Tax, Utility Billing, and Land Management software implementation projects.  Utilizing the established project management methodologies, the Project Manager will lead a team of implementation specialists in delivering projects on schedule and on budget while meeting scope requirements.  

 

The Project Manager is responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.  The Project Manager is also responsible for project profitability, timely realization of revenue, and ensuring that they and the implementation team members maintain an expected level of billable utilization. The successful candidate will be part of the Project Management team reporting to the Director, Professional Services.

Primary Functions

  • Work closely with customer Project Managers to ensure successful completion of software implementation projects.
  • Develop and execute project plans and monitor progress.
  • Consistently manage customer expectations and ensure delivery of quality service.
  • Ensure projects conform to the established project management standards and processes
  • Perform project administration such as approval or routing of expenses, project time entry review, project plan updates, and invoice processing.
  • Provide updates to management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate.
  • Lead and motivate project teams towards accomplishing their work effectively and efficiently.
  • Ensure the project team members are appropriately tasked for successful execution of the established project plans.
  • Assist in overall scheduling and coordination of implementation resources.
  • Conduct post implementation project reviews. Capture and apply lessons learned for continuous process improvement.
  • Prepare monthly project level reports to management for project performance evaluation as required.
  • Responsible for preparing and reporting project forecast and financials to management on an ongoing basis.
  • Responsible for working capital, ensuring that milestones and work in progress are approved, invoiced, and paid in a timely manner.

Qualifications

  • Current PMP Certification
  • Bachelor’s degree or equivalent in an associated discipline
  • 5-years managing software implementation projects, preferably in the local government sector

 

Experience/Skills Required

  • Possess strong cross-group negotiation, communication (written and verbal), and conflict management skills
  • Possess relevant experience with contract negotiations and customer management
  • Possess a deep understanding of all activities associated with software system implementations
  • Possess superior presentation and planning capabilities
  • Ability to maintain a calm demeanor in challenging situations
  • Proficiency with Microsoft Office Suite (Project, Excel, Word, Outlook, PowerPoint, Visio)
  • Proficiency with Microsoft SharePoint

 

Location/Travel

 

Individual will work remotely or in a nearby office, if available.  Travel will be required, typically 25% - 40%.

 

Salary

 

Salary will be commensurate with experience and job responsibilities.  Harris offers excellent fringe benefits including vacation, retirement plan, health, dental, life and disability insurance.

 

Company Overview

At Harris Govern (www.harrisgovern.com), we build software solutions specific to the requirements of Local Government and utilities. Our software suite enables us to bring comprehensive, innovative technology solutions to county governments nationwide.

Harris is a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing conglomerate of vertical market software (VMS) companies; each focused upon dominating its respective market niche. Constellation's growth is based on a simple strategy: identify promising VMS firms; acquire them; and then integrate them into the Constellation family while building on their fundamental strengths to help them become world class organizations.

Harris is an EEO/AA/Disability/Vets Employer.

#WeAreHarris

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