Harris Computer Systems

Software Upgrade Specialist

US-ME-Bangor
1 month ago
Job ID
2017-3903
Company
Harris Local Government
Category
Client Support
Percent of Travel Required
up to 50%

Position Overview

businesses_harris_local_government

 

Harris Local Government is seeking to hire a full time Software Upgrade Specialist to join our Support team in Bangor, ME. This individual will be responsible for coordinating all aspects of our customers’ upgrades from our legacy application to our current application which will include working with customers to schedule the upgrade, retrieve their data, coordinate the conversion of the data, test the converted data, install the latest versions of our applications and train the customers on the new system.

Primary Functions

  • Coordinating schedules between the customer and internal departments to ensure a smooth upgrade experience
  • Gathering data from the customer for conversion
  • Thoroughly testing converted data prior to upgrade
  • Installing and configuring Microsoft SQL server as well as our own software on the customer’s server and workstations
  • Training customers on new system
  • Creating system documentation
  • Creating and presenting new training material for internal and external use
  • Other responsibilities as assigned

Qualifications

  • Up to 50% travel required
  • Must be available to travel to customer sites within the state of Maine
  • Exceptional organization abilities
  • Ability to manage multiple projects simultaneously
  • Ability to work independently and as part of a team
  • Excellent written and verbal communication
  • Experience with Microsoft Access and Microsoft SQL Server a plus
  • Comfortable speaking in front of large groups of customers

Company Overview

At Harris Local Government we are focused on our vision – creating an environment where our employees can realize their dreams both personally & professionally; creating an environment that supports customer loyalty by building long lasting and mutually beneficial relationships with our customers; and ensuring we have the underlying financial & business model that supports the continued investments required to realize our vision. Our growth is fueled by our focus on developing and acquiring financial management software solutions solely for the public sector. Our experience and expertise have enabled us to continually offer products and services that exceed our clients' expectations and meet their changing technology needs.

At Harris Computer, we are a financially strong, growing and stable company—one that provides leadership within our markets, commitment and integrity to our customers and employees and steady returns to our shareholders. Our longevity speaks to our success, we have been in this business since 1976 and our ability to adapt to our markets' changing needs ensure our future success.

Harris Computer is a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing conglomerate of vertical market software (VMS) companies; each focused upon dominating its respective market niche. Constellation's growth is based on a simple strategy: identify promising VMS firms; acquire them; and then integrate them into the Constellation family while building on their fundamental strengths to help them become world class organizations.

Harris is an EEO/AA/Disability/Veteran employer.

#WeAreHarris

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