Harris Computer Systems

Application Consultant/ Implementation Specialist

US-CO-Broomfield | US-MO-St Louis
1 month ago
Job ID
2017-3898
Company
Harris Enterprise Resource Planning - ERP
Category
Professional Services
Percent of Travel Required
up to 50%

Position Overview

businesses_harris_erp

 

Harris ERP is seeking talented and motivated Software Implementation Consultants to join our Professional Services team, installing our innovative Financial Management solution for local government.  You will have the opportunity to work in a fast-paced environment managing multiple concurrent projects. Responsibilities include overall project management, business analysis, creation of project deliverables, training and project resource coordination.

 

You will work closely with both clients and development team members to achieve client goals. Ability to travel is required, though actual amount will vary by project. Additional responsibilities include client training, customer support, program documentation, product testing and demonstration. This is a full time position with benefits, including a generous vacation policy, and health, dental, life and disability insurance.

Primary Functions

  • Support and lead process enhancement initiatives and business requirements definition to drive operational efficiencies and improve the customer experience.
  • Develop and maintain robust and accurate end-to-end knowledge of business processes and applicable procedures.
  • Manage activities to produce successful results on multiple projects simultaneously.
  • Facilitate the requirements gathering of “As Is” process definition via interactive workshops.
  • Support key project implementation activities such as implementation planning; systems integration; training plan development and execution; procedure development; performance management modifications; business case tracking and realization; user acceptance testing planning and execution.
  • Work collaboratively to assess impact of change requests for effort estimation and capacity planning purposes.
  • Support communication of project status to management, implementation team and project stakeholders
through regular status reporting and other presentation vehicles.
  • Assist in the monitoring of project-related issues or escalations (of an urgent or high priority nature) and build response strategies and actions to address issues.
  • Ensure our organization is equipped to respond to customer inquiries; design and implement appropriate customer positioning and track/report on operational impacts.
  • Assist with business development related activities including the development of proposals, statements of work, and delivery of presentations.
  • Work with IT project teams and business units to help gather business requirements to aid in the design and development of software applications.
  • Understand the business objectives and processes of current systems. Perform analysis and evaluation of options, alternatives, and system capabilities. Where appropriate, recommend enhancements through the application of technologies, systems and process changes to solve problems or enhance business processes.
  • Understand and meet Business Unit goals with regard to implementation, revenue, and performance metrics.

Qualifications

  • Minimum 2 years software consulting, implementation or project management experience within the relevant business acumen required.
  • Bachelor’s Degree in Business, Accounting, or Information Systems.
  • Previous Financials experience preferred.
  • Business Process Design and Re-engineering training and relevant experience.
  • Strong presentation skills and executive presence. Comfortable leading a group through discovery workshops and training sessions. Ability to manage and shape customer expectations.
  • Skill in abstracting complex business processes into clear and concise representations.
  • Ability to work within a matrix organization to successfully deliver on multiple projects and initiatives.
  • Understand and navigate clients’ business and discover opportunities to grow Harris ERP’s business through add-ons after initial contract offering.
  • Excellent verbal and written communication skills required.
  • Experience using standard business software including MS Office Suite, Visio, MS Office, and MS Project.
  • Familiarity and experience with Project Management practices.
  • Experience in presenting detailed findings and analysis to customers and developers.
  • Ability to surface and resolve conflicting requirements and needs with ease.
  • Confident and positive attitude in facing complex organizations and processes.
  • A flexible and adaptable team member in highly fluid environment (comfortably handles rapid and repeated changes in priority and focus).
  • Ability to independently learn and actively seek new skills and knowledge.

Company Overview

Harris has been providing Enterprise Resource Planning (ERP) software exclusively to the public sector for more than 30 years. Our mission is to inspire local government with intelligent ERP software by developing solutions that are flexible and limitless, using current technology. Visit us at www.harriserp.com.

We are a wholly owned subsidiary of Harris Computer Systems, which provides utility, public sector, schools, and health care software solutions to over 9,000 customers across North America. Harris is a financially strong, growing and stable company founded in 1976 —one that provides leadership within its markets, commitment and integrity to its customers and employees and steady returns to its shareholders.

Harris is an EEO/AA/Disability/Veteran employer.

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