Harris Computer Systems

Quality Assurance Analyst

3 weeks ago
Job ID
Research & Development

Position Overview



We are looking for a Senior Quality Assurance (QA) Analyst to advance quality assurance practices within our team. A successful candidate will be able to lead all facets of testing estimation, planning, and coordination activities. Critical skills include the ability to develop and execute test plans and test scripts, while managing the integrity of the QA environment, building the QA repository, and delivering superior code to our customers.

Primary Functions

As a Senior QA Analyst you will:

  • Estimate, plan, and coordinate testing activities
  • Ensure quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system
  • Review requirements specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan, and coordinate testing activities
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved


  • Excellent verbal, written communication, and customer service skills
  • Exceptional problem solving skills
  • Experience working with Microsoft SQL and any source control technology
  • Self-motivated with exemplary time management skills
  • Able to adhere to software quality standards
  • Independently prioritize the importance of items in workload
  • Proficiency with Microsoft Office for the use of data analysis, presentations, and calculations as required
  • Previous experience with customer service beneficial
  • Previous experience with law enforcement software beneficial
  • Minimum Associate's degree in Computer Science or related degree
  • Permanent legal right to work in the US
  • Applicants selected may be subject to government security background investigations in order to work with sensitive public safety information

Company Overview

SmartCOP, Inc. is a public safety software business engaged in system development, implementation, and support services for a fully integrated suite of products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting, and Jail Management System (JMS).

Headquartered in Pensacola, Florida, SmartCOP actively and successfully competes in all size markets, with products that scale from an agency of ten officers to thousands of officers. Agencies all across the United States depend on SmartCOP and they have seen the benefits of a fully-integrated, single source solution. The system’s ability to furnish information through a single database reduces redundant data entry and improves information flow. Users of the SmartCOP system find that it enhances agency efficiency, improves response times, and improves officer and citizen safety in a cost effective manner.

SmartCOP is a division of Harris Computer Systems, a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing conglomerate of vertical market software (VMS) companies, each focused upon dominating its respective market niche. Constellation's growth is based on a simple strategy: identify promising VMS firms, acquire them, and then integrate them into the Constellation family while building on their fundamental strengths to help them become world class organizations.

Harris is an EEO/AA/Disability/Veteran employer.


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