Harris Computer Systems

Presales Solution Consultant

1 week ago
Job ID
Sales & Marketing
Supervisory Role
Percent of Travel Required
up to 50%

Position Overview



The Presales Solution Consultant plays an instrumental role in the sales process through detailed discovery, product presentations and completion of request for proposal (RFP) requirements. This role is to act as a trusted advisor to the Sales team and to make them more efficient. 

Primary Functions

  • Collaborates with Sales Team to identify and uncover prospect and customer business goals, needs and pains
  • Maps the prospect’s business and technical needs to CityView's solutions and articulates those to prospective customer
  • Provides pre-sales technical expertise through Web and onsite product presentations, matching business and technical needs with CityView's solutions
  • Helps with qualification to understand who can help the sale, who can hinder the sale and who can provide relevant background information
  • Builds excellent knowledge of competing products and how to sell against them
  • Provides Research & Development with information gathered from the front line to always guide product development towards developing solutions to customers' business needs & challenges
  • Represents the product to customers and prospects at events such as conferences, lunch and learns, etc.
  • Responds to functional and technical elements of RFIs/RFPs
  • Maintains product knowledge and keeps up to date on new functionality.
  • Maintains the sales demo database for own instance and sales reps instances


  • 3+ years of experience in an equivalent role in a software company
  • Ability to meet tight deadlines – RFP and demo deadlines are generally immovable
  • Strong presentation skills – ability to establish credibility and build rapport in a room of customer employees from diverse roles, whether onsite or via web meeting!
  • Know how to present the benefits of a product, not just the features
  • Creative – presentations are won on making an impression that is positive, lasting and different
  • Strong written skills and significant attention to detail.  Answering RFP technical & functional requirements accurately, requires detailed product & process knowledge and the devil is in the detail  
  • Very team oriented and egoless.  Prefer using your superior product and process knowledge to compel prospects to solve their business challenges to the day to day activities of sales reps
  • Knowledge of local government development and permitting processes is a big plus

Company Overview

Since 1982, CityView, a division of Harris, has focused on creating and implementing land and records management and enforcement software for local governments in North America. In fact, CityView was created by former public sector employees who instilled their first-hand experience of local government needs and challenges into the software they built and the company culture they fostered.

As an employee of Harris, you will be part of a tight-knit group of dedicated professionals who have worked in the IT industry for many years. At Harris you will enjoy all the excellent benefits of working for a large successful organization including a generous vacation policy, health, dental, life and disability insurance. For those working in the Victoria, BC office, enjoy free breakfast Fridays and all the additional benefits of working at the Vancouver Island Technology Park including free 24-hour access to the gym and a full-service cafeteria.

Harris, a member of the Constellation Software Inc. group of companies, has been providing complete Customer Information System (CIS), Financial Management, Land Management and Community Development, Public Safety and School solutions exclusively to public and municipal entities for over 40 years. Our track record speaks for itself. We are an experienced, solid company with proven solutions that are presently in use by over 18000 customers across North America and Europe.

Harris is an EEO/AA/Disability/Vets Employer.



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