Harris Computer Systems

Technical Analyst/Consultant

CA-ON-Toronto
1 month ago
Job ID
2017-3685
Company
Advanced Utility Systems
Category
Professional Services
Supervisory Role
No
Percent of Travel Required
50-75%

Position Overview

businesses_advanced

 

At Advanced, we have built our organization around our core competency: serving utilities’ needs with state-of-the-art software and support.  We take pride in our high performance culture, which is characterized by employee involvement and continuous development. One of our greatest attributes is the sense of belonging and accomplishment that each of our employee’s experience, as we recognize their contributions and their influence on the Company's overall success.

 

If you are a dynamic, well-spoken individual, dedicated to continuous improvement and thrive on working in a fast-paced demanding environment apply to our Technical Consultant position to take part in our project implementations.

 

Our success stems from our people!

Primary Functions

For this full time position, you will work closely with both clients and our internal Conversion, Training, Reporting, and Development team members to successfully deploy our net new installations.

 

What will be your impact?

 

  • Participate in discovery sessions with our clients to determine the “As-Is” and “To-Be” states of their systems.
  • Develop and maintain key end-to-end knowledge documents throughout the project.
  • Be the primary technician to the configuration of our software suite to meet our clients’ requirements through the utilization of the application’s graphical user interface (GUI), and with the assistance of MS SQL.
  • Work in conjunction / guide with our Conversion team to accurately create various mapping documents.
  • Assist in capturing customer’s requirements and implementing configurable interfaces through our AIM tool.
  • Assist clients with end-to-end system testing and troubleshooting.

Qualifications

What are we looking for?

  • A track record of working as a Technical Analyst/Consultant, Implementation Specialist, or Application Consultant role
  • Experience with advanced database concepts (MS SQL) Passion for the customer and for work excellence with a focus on producing strong results
  • Highly developed organizational skills and time management ability
  • Strong analytical troubleshooting skills a must. Ability to solve complex problems
  • Ability to learn quickly in a high paced, challenging environment
  • Ability to work independently or as part of a team on projects
  • Willingness to learn, teach and share information with peers, management and users
  • Strong verbal and written communication skills

 

What we offer?

  • Opportunity to fulfill your professional goals as well as achieve your personal goals and dreams
  • Casual work environment that offers comfort while providing superior service to our customers
  • Comprehensive benefits package as well as other additional ‘Perks’!

Company Overview

Advanced Utility Systems (AUS) Corporation (www.advancedutility.com) is a software and services company headquartered in Toronto, Canada. Since our start-up in 1997, we have grown to serve over 130 North American water, electric and natural gas utility clients through our leading-edge billing and customer service software: CIS Infinity.

Advanced Utility Systems is a wholly owned subsidiary of Harris Computer Systems. Harris Computer Systems has been providing complete Customer Information System (CIS) and Financial Management solutions exclusively to public and municipal utilities for over 38 years. Our track record speaks for itself. We are an experienced, solid company with proven solutions that are presently in use by over 3,000 customers across North America. We are the number one provider of powerful Financial and CIS solutions because of our specialized understanding of the electric, water and gas utility industry and our commitment to customer relationships.

Harris Computer Systems is a member of the Constellation Software Inc. (“CSI”) group of companies. CSI is a publicly traded company listed on the TSX.

Harris is an EEO/AA/Disability/Vets Employer.

#CB

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